Summertown Interiors, the international corporate turnkey interior fit-out contractor has completed the AXA Insurance multi-functional call centre on schedule. The client brief indicated that the 650 sqm area needed to be turned into an efficient call centre, including amenities such as meeting rooms, prayer room, storage areas, employee restrooms, and pantry.
“Summertown successfully overcame many challenges in order to fulfil the request of AXA Insurance. Firstly, the layout required a comfortable fit for over 100 staff, with each departmentalized team having to be grouped together and positioned in a productive seating arrangement for optimum employee performance. As the original design of the space was for a food court, the Summertown team had to make numerous modifications including moving large industrial air conditioning units in order to reduce the noise in the office areas,” commented Michael Geologo, Senior Interior Designer Summertown Interiors.
Additional layout challenges required modification such as re-routing the plumbing and drainage lines in conjunction with DOZ, TECOM & Zoning Authority. The restrooms were also restructured to accommodate the mainly female staff.
Ahrend furniture was extensively used, as it met all of AXA’s requirements for ergonomics and flexibility. These multi-functional tables and chairs could be configured according to employees’ height and body size, promoting productivity and efficiency. As an expert in the field of flexible eco-friendly furnishing solutions and the efficient use of commercial space, the furniture supplied by Ahrend met the criteria for AXA Insurance’s call centre.
The end result was the multi-functional call centre which allowed for open communication between employees as well as providing them with their own personal space and comfort. The AXA Insurance call centre has an industrial look with a warm modern feel, whilst still reflecting the AXA corporate branding.
“Summertown thoroughly enjoyed working with an extremely well organized client, and engaged fully with the client as a partner, finding the optimum solution within budget. We were happy that this project met the requirements of the client successfully and the fit out was completed on schedule,” concluded Marcos Bish, Managing Director Summertown Interiors.
© 2009 Mena Report (www.menareport.com)
